Custom SaaSBuilt and operated under the partnership

Software the team actually relies on.

When the off-the-shelf tool stops fitting, we build the one that does. Full-stack SaaS on cloud infrastructure we operate, shipped under the partnership and run by the team that built it. The retainer covers hosting, monitoring, security, and the next round of features.

Not an agency. A department on retainer.

Most agencies hand off a codebase and disappear. The trade-off shows up six months later when nobody on the team can change a line.

What a Custom SaaS Build isn't
What a Custom SaaS Build is
Locked into a proprietary CMS or framework.
Built on cloud infrastructure we operate.
Handoff and goodbye.
The team that built it is the team that operates it.
Per-seat fees that climb with the team.
One retainer, no per-seat tax.
Change requests via ticket queue.
Backlog runs inside the partnership.
Security is a checkbox on a renewal form.
Encrypted in transit and at rest, monitored every day.

Four engineering principles that survive contact with reality.

The shape of every Sync-built SaaS. Boring on purpose, because boring software ships and stays running.

  • 01

    Cloud primitives, not platforms.

    Standard cloud building blocks: compute, managed databases, object storage, transactional email, queues. Boring, well-understood services with no per-seat tax and no platform lock-in.

  • 02

    TypeScript top to bottom.

    Same language, same type system, server to client. One team can move across the stack without context-switching toolchains.

  • 03

    Deploys with one command.

    Every build ships through Terraform and CI/CD. Rollbacks are a button. Preview deploys per pull request.

  • 04

    Built to be operated.

    We write the code our engineer-of-the-year would write. Documented, tested where it matters, monitored in production, and easy to extend as the business changes.

Patterns we have shipped for partner teams.

A sample of full-stack apps built under the Partner Program. Each one runs in production on cloud infrastructure operated by Sync, integrated with the partner's data and tools.

Home Inspection

Magnify.

A multi-module home inspection SaaS where AI runs the workflow end to end. Inspectors capture findings on-site; the platform drafts the report, generates client and lender packages, and handles templates, contacts, agreements, and team operations under one roof.

Animal Rescue

SharePaws.

A global animal rescue and adoption platform. Real-time kennel availability across local humane societies and shelters, cross-border rescue logistics, and a public social side where users post fosters, offer to foster, and submit adoption applications online.

Field Services

Job + Crew Portal.

Dispatch, photo capture, customer notifications, and invoicing in one app. Integrates to QuickBooks. Crews use the mobile view in the field, ops uses the desktop view in the office.

Professional Services

Client Workspace.

Per-client deliverables, threaded notes, and a shared task queue between the firm and the client. Replaced four spreadsheets and a Slack channel.

Manufacturing

Operations Dashboard.

Real-time view of production, quality holds, and inventory pulled from the ERP. Drill-down by line, by SKU, by shift.

Retail

Inventory + Orders.

Multi-location stock view, transfer requests, and reorder suggestions. Replaced an aging point-of-sale add-on and saved $4k per month in fees.

Healthcare

Patient Intake System.

HIPAA-compliant intake forms, scheduling, insurance verification, and provider routing in one app. Replaced three separate vendor SaaS subscriptions.

Logistics

Carrier Optimization Platform.

Real-time rate-shopping across carriers, route optimization, and customer-facing tracking. Replaced a 3PL portal that cost more than its savings.

Construction

Field Daily Reports.

Photo capture, weather, manpower, and cost coding from the jobsite. Posts straight to the project budget and the foreman's daily log.

From scope to production.

Most SaaS builds reach a usable v1 in 8 to 12 weeks. We ship in tight loops with weekly demos so the build moves with what we learn.

01Weeks 1 to 2

Scope the build.

Working sessions with operators. Document the workflows, the integrations, the data, and the must-haves vs. nice-to-haves.

02Weeks 2 to 4

Architect and ship the spine.

Auth, data model, deploy pipeline, and the first end-to-end workflow. Real users in front of it by week four.

03Weeks 4 to 10

Build out the surface.

Weekly demos, weekly ships. The team uses the tool while we are still building it. Feedback shapes the next week's queue.

04Ongoing

Operate and extend.

The partnership covers hosting, monitoring, updating, and the next round of features. The team that built it keeps running it.

What custom tool would replace the spreadsheet?

Tell us the workflow you have outgrown. We will scope a real SaaS build with a real number on it.

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