Jake Worsham
Jake has been engineering systems since he was 9, starting with supercomputers built to handle complex computations, then spending nearly two decades across electrical, mechanical, audio, and software engineering.
AboutGrand Rapids, MI
We think AI should do the work, not just talk about it.
That belief shapes everything we build. Sync ships custom AI Employees and internal tools that take real tasks off the team. Designed for one business at a time, maintained by the engineers who wrote the code.
<6 wksFirst deploy
1:1CEO-led, every engagement
100%Custom-built, every build
A custom development shop, built AI-first.
Sync is an AI-first technology partner based in Grand Rapids, Michigan. We ship custom AI Employees, agentic workflows, and internal tools for operating businesses across the U.S.
Every engagement is built and operated under one partnership, on our cloud infrastructure, integrated with the systems each partner already uses. No reseller margin, no platform tax, no off-the-shelf product dressed up as a build.
The team is remote-first; on-site visits happen for kickoff and key milestones. The CEO is on every discovery call and every strategy session.
Marcus Shepherd
Marcus is the technical architect behind every Sync product. He designs the infrastructure, engineers AI Employee systems, develops agentic workflows, and writes the production code that powers everything Sync delivers.
Four things every Sync engagement does differently.
The shape of every Sync engagement. These are the load-bearing differences from a typical AI vendor or development agency.
- 01
We build, we do not resell.
No reseller margin, no platform tax, no partner-tier kickbacks. Every Sync engagement ships custom software built on our cloud infrastructure, operated under the partnership.
- 02
Senior-led, not staff-augmented.
Sync's CEO leads every partner relationship. The person scoping the work is the person doing the work. There is no junior-staff layer to discover.
- 03
Honest about the line.
If AI cannot do it yet, we say so. If a third-party tool is the right call, we say that too. Competence over hype, every time.
- 04
Built and operated under one roof.
Every system we ship runs on cloud infrastructure we operate. The same team that builds the software keeps it running, monitors it, and ships the next iteration as the business changes.
Four commitments.
Every Sync engagement includes these. We say no to partnerships where any of the four would not hold.
Speed
First build in weeks.
The first deployment goes live inside the first 30 days. Usually the smallest, most annoying problem the team complained about in week 1. Trust builds from there.
Transparency
One transparent monthly number.
No surprise scope fees, no per-seat add-ons, no change-order dance. The retainer covers the build queue we agree on.
Continuity
The team that builds it operates it.
No handoff to a different support tier, no ticket queue with strangers. The engineers who shipped the system are the engineers running it twelve months later.
Honesty
We will tell you no.
If we are not the right partner, we say so on the discovery call. We would rather lose the deal than waste a quarter pretending.
Want to see if we are the right partner?
A 30-minute call with our CEO. We will tell you whether we can help, whether we cannot, or who we would point you to instead.
Direct CEO access · Replies within one business day